Frequently Asked Questions
Everything you need to know about shopping at Mississauga Hardware Centre Inc.
What are your standard shipping times and rates?
We offer expedited shipping across Canada. Orders are typically processed within 1-2 business days, with delivery times ranging from 3-7 business days depending on your location. Shipping rates are calculated at checkout based on weight and dimensions.
Can I pick up my order in-store?
Yes, we offer a convenient 'In-Store Pickup' option at our Mississauga location. Simply select pickup at checkout, and you will receive an email notification as soon as your tools and hardware are ready for collection.
What is your return policy for power tools and hardware?
We accept returns on unused, unopened items in their original packaging within 30 days of purchase. Please note that certain precision tools and gas-powered equipment may be subject to a restocking fee or specific manufacturer warranty conditions.
Do you offer bulk pricing for contractors and trade professionals?
Absolutely. Mississauga Hardware Centre Inc. provides competitive volume discounts for contractors and commercial accounts. Please contact our sales team directly with your project requirements for a custom quote.
Are the products sold covered by a manufacturer warranty?
Yes, all our products are sourced directly from authorized distributors and carry full manufacturer warranties. We can assist you with the necessary documentation should you need to file a warranty claim with brands like Milwaukee, DeWalt, or Makita.
What payment methods do you accept online?
We accept all major credit cards (Visa, MasterCard, American Express), as well as PayPal and Apple Pay, ensuring a secure and seamless checkout experience for all our customers.